9/26/2018 Understanding Collision Refinish Baytown-Bates Custom & Collision 8:00:00 AM-10:15:00 AM
9/26/2018 Understanding Paintless Dent Removal Baytown-Bates Custom & Collision 10:15:00 AM-12:30:00 PM
11/7/2018 Unethical Behavior Opportunties Abound North Channel-Bates Custom & Collision 8:00:00 AM-11:15:00 AM
11/7/2018 Understanding Pre-Insurance Inspections North Channel-Bates Custom & Collision 11:45:00 AM-1:45:00 PM




Understanding Collision Refinish

Texas Dept of Insurance Course # 6679
A 2-Hour Continuing Education Class
This class provides Insurance Agents with information to improve their understanding of the collision repair refinish and quality assurance process to enable them to better set their insured's expectations relative to claims processing. They will learn how to make an informed decision on which repair center will ensure the safest, highest quality, and most cost effective repair for their insured.



Understanding Paintless Dent Removal

Texas Dept of Insurance Course # 6681
A 2-Hour Continuing Education Class
This class provides Insurance Agents with information to help them understand how Paintless Dent Repair (PDR) techniques work, how they differ from conventional repair techniques, and how they can help them reduce their severity on smaller claims.



Understanding Pre-Insurance Inspections

Texas Dept of Insurance Course # 16151
A 2-Hour Continuing Education Class
This class provides Insurance Agents with information to help them understand how and why they should inspect vehicles prior to insuring them. They will learn how to detect theft or fraud and assess the safety of a vehicle. After attending this course, they will also be able to ensure that their policyholders are driving a safe vehicle.



Unethical Behavior Opportunties Abound

Texas Dept of Insurance Course # 108412
A 3-Hour Continuing Education Class
(3-Hours Ethics Credit) This class helps Insurance Agents develop a better understanding of insurance fraud which is deliberate deception perpetrated against or by an insurance company or agent for the purpose of financial gain. This course will:
  • Identify common types of fraudulent activities prevalent in insurance
  • Outline measures in place to deter and detect fraud
  • Provide an understanding of your obligations as an adjuster to recognize fraud
  • Outline the penalties associated with active participation in fraudulent activities The knowledge gained by attending this course helps them provide better service for their customers resulting in improved customer satisfaction and policy retention.


    Akzo Nobel Provider # 1992


    Here is what agents, their staff and adjusters have said about the Bates Collision Centers Continuing Education Classes:
    "Very interesting. Knowledge learned will be useful."
    "Great class for agent/staff and claims adjusters."
    "Very informative. I feel every adjuster needs to actually see what takes place in the shop."
    "I enjoyed the course. It's good to have a visual class."
    "The instructors are very knowledgeable!"
    "It's close, convenient and free-you can't beat that."



  • Copyright 2004-2017 Bates Collision Centers, Inc. - All Rights Reserved :: Ph.281.428.2209 :: Fax.281.422.0532
    3219 N. Main, Baytown, Tx 77521 :: info@batescc.com