COLLISION REPAIR SERVICES
Collision Repair Services Backed By A Lifetime Warranty
“We strive to make every repair experience as easy as possible.”
Leila Bates, Vice President
We understand that your car is one of your largest investments, and that is why we treat every car as if it were our own. From the second you walk in the door, you will realize why Bates is a cut above the rest.
Our friendly and knowledgeable staff is ready to walk you through every step of the process. We can even have your rental car waiting for you when you drop off your damaged car for repairs. Free pick-up and delivery is just one more customer-friendly service that we offer.
We have a clean and comfortable, customer service area with 50’s decor and a Wurlitzer jukebox.
After repairs are completed, rest assured, because Bates Collision Centers’ LIFETIME WARRANTY will be provided in writing on every repair performed.
AUTO PAINT REPAIR
Perfect color match first time, every time!
Revolutionizing color matching in vehicle refinishing; Automatchic in MIXIT™ is a revolutionary digital system that allows our Refinish Technicians to precisely measure and match the existing color on any area of a vehicle.
By connecting precise color identification with a vast database of over 2 million colors, Automatchic in MIXIT™ gives the perfect color match the first time, every time and faster than ever-ensuring the optimum color match while minimizing paint use, reducing waste and saving valuable time.
AUTO DENT REPAIR
From minor dings to major structural damage, the I-Car Gold Class Certified technicians at Bates Collision Centers can repair or remove dents in a way that leaves your vehicle looking like new.
Modern vehicle construction is changing, as manufacturers increasingly turn to lightweight materials like aluminum to improve fuel efficiency. Bates Collision Centers stays at the cutting edge of training and equipment to ensure our expertise in the repair of the latest models. If your aluminum body vehicle has been damaged in an accident, Bates can help!
Your bumper is the leading edge of your vehicle, and is likely to absorb some of the damage in an accident. Many of your vehicle’s safety systems are located in the bumper; we will make sure your bumper repairs are completed correctly so that your car’s safety systems are restored to pre-accident condition. Bates Collision Centers’ ICAR Gold Class technicians are trained in plastic repair & know when repair or replacement is the correct operation for your vehicle and have the proper tools to complete either repair process. Bring your damaged bumper to Bates Collision Centers and we’ll repair it to look brand new. You can always count on our technicians to use the latest repair tools and back their work with our peace of mind lifetime guarantee.
COLLISION & BODY REPAIR
Bates Collision Centers’ I-Car Gold Class collision repair experts repair any body or structural damage to your vehicle.
Our structural repair and measuring systems replicate the conditions in the factory where your vehicle was built, making it possible to detect even the smallest structural deviations from original manufacturer tolerances.
HAIL DAMAGE REPAIR
Hail storms can cause significant damage to your vehicle. Whether you have dents, scratches, or damaged glass, Bates Collision Centers can help. We use paintless dent repair when possible to repair hail damage. This repair method is used frequently when fixing outer body panels with small dings that haven’t broken through the paint. If the dent hasn’t compromised the exterior panel’s finish, this repair technique can completely remove minor panel imperfections without having to repaint your vehicle. However, in many cases, both traditional repair & refinish methods along with paintless dent repair will be required. Bates Collision Centers uses the latest technology and specialized tools for hail damage, ensuring your vehicle is fully restored. We accept all insurance providers and can help you through the claims process.
Our Promise Since 1990
To treat your family like our family. Providing peace of mind that honesty, safety & compassion drives every decision we make.
By the way, we fix cars.
Bates Collision Centers is also a direct repair center for a large number of insurance companies and we accept all insurance.
This means customers can benefit from expedited claims due to electronic billing and digital imaging capabilities, which ultimately transitions into seamless communications between our repair-center staff and the insurance agents. Inevitably, this leads to shorter turnaround times on our repair process, as well as extremely satisfied customers.
I-Car Gold Class
Bates Collision Centers was the first in the area to achieve I-Car Gold Class Certified Repair Center status; joining a very elite group of collision repair centers in the nation. Today, only around 10% of collision repair centers in the U.S. accomplish this certification and Bates Collision has attained it every single year since 1993.