CONTINUING EDUCATION
Upcoming Continuing Education Courses
Here is what agents, their staff and adjusters have said about the Bates Collision Centers Continuing Education Classes:
“Very interesting. Knowledge learned will be useful.”
“Great class for agent/staff and claims adjusters.”
“Very informative. I feel every adjuster needs to actually see what takes place in the shop.”
“I enjoyed the course. It’s good to have a visual class.”
“The instructors are very knowledgeable!”
“It’s close, convenient and free-you can’t beat that.”
Understanding Collision Refinish
Texas Dept of Insurance Course # 125677
A 2-Hour Continuing Education Class
This class provides Insurance Agents with information to improve their understanding of the collision repair refinish and quality assurance process to enable them to better set their insured’s expectations relative to claims processing. They will learn how to make an informed decision on which repair center will ensure the safest, highest quality, and most cost effective repair for their insured.
- The Repair Process
- Customer Concerns
- Standard Operating Procedures
- What is Paint?
- Determining Paint Formula
- Painting Techniques
- The Painting Process
Where: Baytown – Bates Collision Centers
When: Wed 09/29/21
Instructor: Bryan Polka
Registration & Continental Breakfast at 8:00am – class begins at 8:15am & concludes at 10:15am.
Receive 2 credit hours.
Understanding Theft Issues
Texas Dept of Insurance Course # 125676
A 2-Hour Continuing Education Class
Helps Agents understand the impact of vehicle theft, how vehicles are recovered and repaired, and the benefits that result from reducing theft.
- Types of Theft
- Theft Statistics
- The Theft Cycle
- VIN Cloning
- Guidelines to Reduce Theft
- How Citizens Can Help
- Insurance Fraud
- Heavy Equipment and RVs
- Identity Theft
Where: Baytown – Bates Collision Center
When: Wed. 09/29/21
Instructor: Trooper Cothren
Registration at 10:15am – class begins at 10:30am & concludes at 12:30pm.
Receive 2 credit hours.
Ethical Considerations of Fair Sales Practices
Texas Dept of Insurance Course # 126940
A 3-Hour Continuing Education Class
This class helps Insurance Professionals understand and apply:
- The history of insurance ethics,
- Standards for marketing insurance policies,
- Requirements for protecting client privacy,
- How to present information to clients without misrepresentation or deception, &
- Standard of fair competition in the insurance industry.
Where: North Channel – Bates Collision Centers
When: Weds. 11/10/21
Instructor: Greg Griffith
Registration & Continental Breakfast @ 8am, class begins at 8:15am & concludes at 11:15am.
Receive 3 credit hours
Rental Reimbursement
Texas Dept of Insurance Course # 102788
A 2-Hour Continuing Education Class
The purpose of this course is to provide insurance professionals with a thorough understanding of how personal and business auto policies, and their related forms and endorsements, provide rental reimbursement coverage to policyholders after an insured motor vehicle sustains a physical damage loss.
- Disclose statistics about auto losses and consumer beliefs
- Explain how the unendorsed auto policy provides coverage for rental reimbursement
- Explore the consequences of not having rental reimbursement coverage at the time of a loss
- Help producers use rental reimbursement endorsements to build customer satisfaction
- Learn pertinent statistics
- Review policy language provisions
- Review endorsement language and provisions
- Understand client challenges
- Learn how to explain and offer Rental Reimbursement Coverage
Where: North Channel – Bates Collision Centers
When: Weds. 11/10/21
Instructor: Mike Fatter w/Enterprise Rent-A-Car
Lunch (provided on site) & Registration at 11:30am, class begins at 11:45am & concludes at 1:45pm.
Receive 2 credit hours.