Questions? Comments? Concerns? Contact Us.

Have a question? We are happy to help!

Give us a call

Bates Collision Centers-Baytown | 3219 North Main, Baytown, TX 77521

Bates Collision Centers-North Channel | 15532 I-10 East, Channelview, TX 77530

Quick Contact

    Preferred Location*

    Customer Satisfaction

    “Our customers choose Bates Collision Centers because we focus on doing it right, the first time.”
    – Lee Bates, President

    At Bates, we engage an independent third-party research company to contact our customers post-repair to rate how satisfied they are with the quality of the repair. CSi Complete® ranks our customer satisfaction performance on a monthly basis. We are proud to share our CSi Complete® report on our customer satisfaction rating. Over 96% of our customers report that they would refer their friends and family to our centers as a result of their positive repair experience. (Source: 2011 Customer Satisfaction Index report)

    Contact Us at Bates Collision Centers


    Here’s what our happy customers had to say about working with Bates Collision Centers:

    Channelview Location

    Baytown Location