When can I wash or detail my car after a collision repair?
**RECOMMENDATIONS AND PRECAUTIONS IN THE FIRST 30 DAYS** DON’T • [...]
Do you detail my vehicle after the collision repairs?
Detailing is part of every repair. We will return your [...]
What do insurance companies mean by “betterment charges?”
In collision repair, there are parts that wear out and [...]
My vehicle has a small dent. Will it cost a fortune to get it repaired?
No, because Bates offers Paintless Dent Repair (PDR), a lower [...]
How long will Collision repairs take?
Just as all collisions are different, all repair schedules are [...]
How will you match the paint of my vehicle?
We use the paint codes from the manufacturer located on [...]
If my vehicle’s frame is damaged, is the vehicle a total loss?
Not necessarily. A car is considered “totaled,” only when the [...]
Is there a warranty on the collision repairs to my vehicle?
Yes. We have a nationwide written warranty on our repairs. [...]
I need a certain type of rental vehicle. Do I get a choice?
Hertz will call and discuss your coverage & the choices [...]
What do I do with the rental car when I come to pick up my vehicle?
You can leave the rental at our shop & we’ll [...]