All technicians should be qualified to do the repairs. There are specialty certifications such as I-CAR and ASE that certify each one of them. Knowing the body shop technicians have these certifications is a way to ensure trust, professionalism and a precise repair. Only 10% of all collision repair facilities in the US have achieved I-CAR Gold Class Certification.  Rest assured Bates Collision Centers has the certifications you are looking for to get your vehicle repaired to manufacturer specifications.