What if the insurance companies estimate is lower than the estimate I receive from Bates?
At Bates Collision we try to write the most complete [...]
How much will my collision repairs cost?
The auto body repair costs will depend on the extent [...]
What forms of payment are accepted?
We accept any of the following payments: Credit Card - [...]
When do I pay for the repairs?
Payment is made upon pick-up, once the repairs are complete.
Why do I have to pay the deductible if the accident wasn’t my fault?
If an accident wasn’t your fault, yet you filled the [...]
What if the damages are less than my deductible?
You will only need to pay the total amount due [...]
Where & when do I pay my deductible?
Payment is made to the shop upon pick-up, once the [...]
How much is my deductible?
Your deductible depends on your insurance policy. Your insurance provider [...]
What if I can’t come in to sign the authorization form?
You can complete and sign the form digitally here.
Can my vehicle be towed directly to Bates Collision?
Yes, 24-hour emergency towing is available by calling our preferred [...]